1. Who is APEX Mortgage Corp.? APEX is a subsidiary of Firstrust Bank, a Philadelphia institution with over $2.2 billion in assets. Because we are a subsidiary of a privately owned bank, we have access to virtually unlimited capital and we are expertly positioned to service the needs of customers who fall outside of traditional bank parameters. To learn more about us please read about APEX Mortgage.
  2. Where does APEX lend? APEX lends in 42 states. APEX does not lend in Alabama, Alaska, Hawaii, Michigan, Nevada, North Dakota, Vermont and West Virginia.
  3. The bank turned my customer down recently, can you help? YES! All we do are loans to commercial property owners. We understand their unique needs. APEX takes a “common sense” approach to approving their request. We are helping business owners, like your customer,  every day who have been turned down by their bank.
  4. What are the up front costs? There is absolutely no up front cost to get an approval from APEX Mortgage. After we have approved the loan and your customer has a binding commitment letter in their hands, they will need to purchase an appraisal of their property from one of our approved appraisers. DO NOT order your own appraisal. This is your customer’s only expense before closing. If we can’t offer a commitment letter, or they decide not to purchase an appraisal, there is no cost to them.
  5. Is my fee protected? APEX understands the value that you bring to the loan process.  Your fee will be protected on the HUD statement. And, YSP is available.  If you have any questions about how to make money brokering loans to APEX, call us at .
  6. How long will this take? You will know the same day you talk to us whether we can help. Generally loan closings occur within 3 weeks of our first conversation.
  7. What do you need from me?It is very easy to get the ball rolling. There are two easy ways to find out how APEX can help you. First, you can submit your deal – answer a few simple questions and one of our loan officers will call you to discuss your request. Or, you can call 800-262-2739 and ask to speak to a loan officer. We’ll need about 15 minutes to learn the basics and let you know how we can help.
  8. Will my customer’s property qualify? APEX mortgage can make loans on almost all commercial property. See eligible property types for Loan Programs and Commercial Mortgages.
  9. Will my customer’s new loan with APEX balloon? No. All loans from APEX Mortgage will have terms from 15 to 25 years. The loan will not balloon.
  10. Can my customer use their APEX loan to pay taxes? Yes, APEX understands that there are many reasons why someone may need a loan for taxes. Many borrowers have used their APEX loan to bring their taxes current.
  11. My customer’s credit is not perfect, can you help them? Yes. Past credit history is very important to a final loan decision, however APEX understands that small business owners may not have perfect credit and is willing to look at scores as low as 600. APEX takes a common sense approach to the approval process. We are going to look at all aspects of the loan request, and we will listen to their story to qualify them.
  12. My bank can’t help my customer because the request is too small. Can you help? Yes, APEX will make loans as large as $1 million. And, we are happy to consider requests as low as $25,000